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Outbound Call Center Services

Specialty’s outbound call center services can help you increase sales and improve customer service. In addition to lead generation services such as appointment setting and telemarketing, we can also assist with customer service through initiatives such as market research and outbound surveys.

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What can an outbound call center do?

Specialty's outbound call center service can perform the same outbound tasks that your own staff can – but at a much lower cost. Our call center agents are outbound warriors, doing everything from cold-calling potential leads to following up on market research and attempting to recoup previously lost sales.

Lead Generation Call Center Service

Before a company can capture a lead, it must first generate one, and using our lead generation call center service to do so is an excellent strategy. Simply provide our agents with a list of potential leads you've compiled, and we'll call through to see who wants more information and who is simply not interested.

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24/7 Support

Whether you have customers living in different time zones or customers with urgent issues after hours, our call center is available 24 hours a day, 7 days a week to help with any sized request. Plus there’s no extra cost to use us after hours, on weekends, or holidays.